Customer Delight Associate

About this role

Overview: - At Zomato, great experiences are built one conversation at a time. - If problem-solving excites you, going the extra mile comes naturally and you enjoy turning customer concerns into positive moments, we'd love to meet you. What We're Looking For: - Strong communication skills to confidently and clearly engage with customers - Logical thinking and presence of mind to handle situations on the spot - High ownership mindset, you take responsibility until resolution - You'll be working at the heart of customer experience, helping users feel heard, supported and delighted, every single day!