Melento
Customer Success Intern
- Eligibility
- MBA/PGDM
- Batch
- 2025–2027
- Experience
- Not stated
- Stipend
- 25,000 - 30,000/month
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About this role
About the role: - Work directly with customers to understand their needs and ensure they get maximum value from our platform - Help onboard new clients and guide them through initial setup and adoption - Monitor customer health and identify opportunities to expand usage and satisfaction - Gather feedback from users and communicate insights back to the product and support teams - Respond to customer inquiries and troubleshoot issues to maintain strong relationships What we're looking for: - MBA qualification (required) - Background from a Tier 1 or Tier 2 college (preferred) - Strong communication skills and ability to build rapport with diverse stakeholders - Problem-solving mindset with attention to detail - Ability to manage multiple customer accounts and prioritize effectively What's next: - This is a full-time internship with a clear path to a permanent role upon successful completion