Technical Support Engineer

About this role

The role involves providing voice-based technical support to international customers. Responsibilities include troubleshooting hardware, operating systems, networking, printers, and software applications while ensuring customer satisfaction. Candidates must possess excellent English communication skills, analytical thinking, and problem-solving ability. Familiarity with technical support tools, ticketing systems, and customer-facing interactions is beneficial. Perks include performance incentives, transportation support, and shift allowances.