Frido
Customer Support Intern
- Eligibility
- Not stated
- Batch
- 2025–2027
- Experience
- Not stated
- Stipend
- 25,000 - 30,000/month
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About this role
About the role: - Answer customer inquiries via phone, email and live chat channels - Address and resolve complaints and questions in a timely manner - Handle shipment status updates, return requests and product information questions from customers - Document customer interactions and feedback in company systems accurately - Work across departments to deliver consistent, helpful service What you'll bring: - Strong verbal and written communication abilities - A focus on putting customer needs first with creative problem-solving skills - Comfort with computers and careful attention to accuracy in your work - Willingness to learn and grow in a customer-facing environment Who should apply: - Students and those starting their career in support or service roles