Aress Software
Technical Support Engineer
- Eligibility
- Bachelor's degree
- Batch
- 2024–2026
- Experience
- Freshers
- Pay
- 25,000 - 40,000/month
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About this role
About the role: - Provide technical assistance to users experiencing software or system difficulties - Diagnose and resolve technical issues across applications and infrastructure - Document problems and solutions for knowledge base maintenance - Collaborate with team members to identify root causes and implement fixes What we're looking for: - Bachelor's degree in Computer Science, IT, or a related field - Foundational grasp of software applications and troubleshooting methodologies - Problem-solving mindset with strong analytical capabilities - Excellent communication skills and dedication to customer support - Capability to work collaboratively within a technical team - Familiarity with Windows or Linux environments - Understanding of networking concepts and application support practices - SQL knowledge and database experience preferred Who can apply: - Freshers with no prior work experience - Candidates who have completed relevant internships